We shall be adding to this page as we receive your questions so please ask away!


How is your dry dog food made?

The best way to find out is to see it for yourself.  Hover over the QR code below with your smart phone camera or click it to get straight through.  The process is called 'Freshtrusion'.

How do I transition my dog to new food?

Introducing new/different food to your dog's diet should be done gradually.  This is because your dog's microbiome (the inner workings of the gut and digestive process) needs to adjust to a different food.  To begin with we recommend replacing 20% of their current food per day with their new food over the course of 10 to 14 days, increasing gradually until you have totally replaced their previous food.  Keep an eye on their stools which are likely to change.  If they are very loose then continue mixing in the new food with their current food until stools are more firm. 

How much should I feed my dog?

As all dogs are different in terms of breed and activity we do not dictate volumes of food but we do give a feeding guide on each product.  As a further guide however, you could look at the required calorie intake per day for your dog as opposed to grams/kilogrammes per day.  This makes good sense as it is based on their weight.  An easy calculation for your dog's daily calorie intake is by multiplying his weight in kilogrammes by 30, then adding 70.  For example, for Bear (of Bow and Bear Cornwall), he weighs 30kg:

30 x 30 + 70 = 970 calories per day

If you look at the Nutritional Analysis for each kibble product, we state the calories per 100g.  So, looking at Bear who eats Grass Fed Lamb Superfood kibble, the calorie count per 100g is 361.  Bear would need just under 300g per day if he ate all kibble for his daily meal.  Our feeding guide shows a little more but is about right taking into account he has treats in addition to meals.

The above assumes a dog is not overweight.  If your dog is overweight please read the next FAQ below.

My dog is overweight.  What can I do to help him lose weight?

Please ask your vet to help you set a healthy and realistic weight loss goal.  Determine what your dog's ideal body weight should be and the calories necessary to maintain that weight (use calculation above to work out calorie intake per day).  Aim for a 1 percent weight loss each week.  For example a 50 pound dog that needs to lose 10 pounds should lose about half a pound per week or two pounds per month.  Weigh your dog to make sure you are on track.  As he is likely to be eating less, you could divide up his daily calorie intake between three meals a day (smaller portions more frequently) to keep him food engaged and not feeling deprived.  Once weight loss begins, meals can be divided up twice a day.   Make sure you portion each meal correctly, have the daily amount divided up and not duplicated!  Also, make feeding times every day and do not leave food out for them to graze.